Patient-Centric Technology Really Does Improve Patient Care

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Aetna subsidiaries are seeing tangible results using an accountable care approach that takes advantage of mobile communications and automated reminders for managing chronic illness.

Collaboration between health insurer Aetna and NovaHealth, an independent physician association based in Portland, Maine, that relies on an accountable care organization (ACO)-type model substantially reduces hospital admissions and readmissions for a Medicare population, as well as generating measurable cost savings.

So says a recent report in the September issue of Health Affairs.

By dedicating resources to care management and focusing on data reporting and quality measurement, Aetna and NovaHealth were able to reduce inpatient hospital days by 50%, admissions by 45%, and readmissions by 56% in a group of 750 Medicare Advantage enrollees, compared to statewide Medicare fee-for-service averages.

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