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Posted in #HCSM

A Step By Step Guide To Creating A YouTube Channel For Patient Education

As a form of patient education and health promotion, YouTube has great potential but currently, it’s not being used to its full potential.

Aside from patient education, YouTube is a significant addition to your marketing toolkit. Owned by Google, it’s the second largest search engine in the world with added SEO potential due to its Google connection.

YouTube At A Glance

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If you don’t already have a YouTube channel for your practice, perhaps now is the time to consider it.

A Step By Step Guide To Creating Your YouTube Channel

Follow these simple steps and you will have your own YouTube channel up running and ready to reap rewards.

Step #1 You’ll need a Google account to sign-in to YouTube

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Step #2 Next click on “My Channel”

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Step #3 Now add your business name or your own name 

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Step #4 Create a title for your channel

Your channel title should be descriptive and briefly tell viewers what your channel is about.

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Step #5 Select Customize Channel to fill in more details 

Add a link to your website and a description of your practice.  Adding your location to your YouTube videos will make them geographically searchable,

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Step #6 Add a thumbnail image (e.g your logo) and banner (channel art)

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I  recommend you use the same picture across all online media: Facebook, Twitter, website, YouTube, etc. Aligning your video branding with that of your business creates a consistent experience for your audience. When existing and potential customers visit your YouTube channel, they need to feel that it is part of a greater whole.

The recommended size for channel art is 2560 px by 1440 px.

Pro Tip: Canva can help you create correctly-sized thumbnail and channel art.

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Step #7 Connect your social media accounts

Add in your social media accounts.

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These can be overlayed on your banner image.

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As you can see it’s super simple to set up your own YouTube channel. In my next post, I’ll show you how to upload your first video and optimize it for viewing. 


Subscribe to my YouTube channel here

Posted in Cool Tool

Monday Morning Cool Tool: Videoshop

I love learning about new tools to make social media marketing more creative and effective, so I’ve decided to share some of my favorite tools with you at the start of each week.

This week I’m recommending Videoshop a free stand-alone video recorder and editing app.

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Because the app enables you to record and edit video in one place, you don’t have to use several different apps to create your video. Features include the ability to integrate your favorite songs to your video, add subtitles and noises like applause sounds. You can also adjust video speed to slow or fast, merge multiple clips into one and choose transitions to animate between video clips.

Videoshop is available on iOS or Android.

Posted in #HCSM

Need a topic for your healthcare blog? Here are 12 ideas to get you started

Healthcare blogs vary in content and style; they range from commentary on a topical issue to patients sharing the lived experience of a disease and healthcare professionals educating patients on the management of an illness.

Blogs written by doctors, nurses, health researchers, patients, and healthcare and digital marketers and innovators add much to the richness and diversity of the online healthcare conversation. 

Creating a blog is relatively easy; the challenge lies in consistently updating the content. If you are struggling to come up with new ideas on a regular basis for your blog, then this list of 12 content ideas should help get you going again.

#1 Share Facts About A Common Medical Condition

What kind of questions do your patients most frequently ask about a specific medical condition? Compile a list of these frequently asked questions and answer them on your blog.

#2 Curate Content

Creating original content is time and resource intensive.  Curation helps you provide your audience with relevant, high quality information on a regular basis without sacrificing your time and resources. Don’t rely on curation alone; curated content is designed to complement your content creation plan—not replace it.

#3 Announce a New Product or Service

Are you rolling out a new program, product or service? Write a blog post to introduce it and highlight its features and benefits.

#4 Update Readers on Industry Trends

Healthcare is constantly changing and evolving. Can you predict or comment on the latest healthcare trend? Readers will enjoy learning about it through your blog, particularly if you share your own unique perspective. Set up Google Alerts to keep updated on emerging trends in your industry to provide the latest information for your readers.

#5 Create A Poll

There are several online tools you can use to create a readers’ poll. If you have a WordPress.com site, then you’ve got Polldaddy polls already built in. You can create, manage, and see results for all of your polls directly in your WordPress.com dashboard. If you use a WordPress.org install on your self-hosted site, install the Polldaddy WordPress.org plugin. Use it to get a snapshot of readers’ attitudes to health topics like vaccination, screening, complementary therapy, mental health – the list is endless. Publish a follow-on post with your findings.

#6 Write About A Day In The Life

Write about a typica day in your working life as a healthcare professional. Be careful not to write about specific patients or to commit any breaches of privacy or confidentiality.

#7 Plan Posts Around Seasons and Events

Use an editorial calendar to track seasonal, cultural and industry events and write a blog post which fits the theme, for example, “How To Eat Healthily During The Holiday Season”.

#8. Share The Latest Medical Research

Have you been to a conference recently where you learned about new medical research? Or read about the latest research in a medical journal?  Let your readers know about it through your blog. Make sure you provide full references and link to online publications.

Here’s an example of this done really well by breast surgeon, Dr Deanna Attai on her blog.

#9 Invite A Guest Blogger

Ask a colleague to write a guest blog on an area of their expertise.

#10 Interview An Expert

Choose a respected healthcare professional and interview them for your blog. Alternatively, contact several experts in your field and have them answer a question: Take all the answers and turn them into one big blog post.

#11 Write About A Trending Topic

Provide your unique perspective on a trending topic. Find out what’s “hot right now” online by using Google Trends, Twitter.com/Search and Reddit.com.

#12 Provide a Weekly Round-Up Of Healthcare News

Gather the week’s healthcare news into a round-up post. Provide links, attribute sources and add your own commentary.

You might also like to read 3 Places To Find Interesting Ideas For Your Healthcare Blog

Posted in #HCSM, Thursday Tip

#ThursdayTip: How To Generate Fresh Content Ideas In 30 Seconds.. Or Less

Welcome to this week’s quick social media tip.

Today I want to share a tip with you for generating content ideas in under a minute using two similar tools. Use these tools as inspiration for topics you could write about.

1.  HubSpot’s Blog Topic Generator tool lets you input up to three different nouns and returns five blog topic ideas for you

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2. Portent’s Content Idea Generator allows you to generate content ideas with just one keyword. Be prepared that the tool can throw up some quirky suggestions, but don’t let that put you off. Keep playing around with it until you find one you can work with. I also really like how it shows you best practice tips, such as using metaphors in your writing.

Sometimes all you need is a little spark to get your creativity flowing again, and these tools may just the thing to get your creative juices flowing again.

Here’s to your social media success!

Posted in Cool Tool

Monday Morning Cool Tool: NameCheckr

I love learning about new tools to make social media marketing more creative and effective, so I am sharing some of my favourite tools with you at the start of each week.

This week’s cool tool recommendation is NameCheckr – a tool  to research domain and social username availability.

Picking a unique and available name can be a challenge. This tool aims to simplify that process by helping you find the best name cross the most popular social networks.

Posted in Thursday Tip

#ThursdayTip: How To Find The Best Keywords For Your Website

Welcome to this week’s social media tip. Today I want you to think about choosing the best keywords to rank higher on search engines. 

93% of online experiences begin with a search engine.

It makes search the second biggest online activity, after email.

If you want your website to rank higher in Google you have to make sure that you’re using the right keywords. Keyword research is vital because identifying the terms people are searching for will determine the kind of content you create and the way you will optimize it.

One of the biggest mistakes I come across is trying to rank for generic keywords with a high search volume.

Instead, try long tail keywords.  50% of search queries are four words or longer.

Long tail keywords are keywords or key phrases that are more specific — and usually longer — than more commonly searched for keywords. They get less search traffic, but will usually have a higher conversion value, as they are more specific.

Long tail keywords allow you gradually to get more traffic and to be found by new and motivated audiences.

Here is an example of a list of long-tail keywords based on the keyword “pdf”

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How to figure out what your target keywords or phrases should be.

 

I’m borrowing this from PR consultant Gini Dietrich‘s playbook so you may need to adapt it to your own business.

  • Write down all of the questions you are asked in new business, or sales, meetings.
  • Write down all of the questions your customer service department is asked.
  • Go to your website or your internal server/Dropbox/Google Drive and grab your most recent frequently asked questions sheet.
  • Go into your sent mail and scroll through to see what kinds of questions your clients are asking you that you’re writing long answers to … everyday. Write those down.

Now you have a nice list of content as a starting point. If you are being asked these questions, this is what people are also searching. And, if you have the answers and you’re the best suited to provide the solutions, they should be finding you when they search these things.

I use the following tools to help me find long tail keywords.

1. Google Adwords Keyword Planner 

This is a free Google tool that gives you insight into the volume of monthly searches for a particular keyword, and how much competition there is, based on advertising spend for sponsored links. It also returns suggested terms you could use instead or alongside your original keyword.

You will need to sign up for an Adwords account with a Gmail account but you don’t have to add any credit card details or create any ads to use the tool.

Pro Tip! Use Google Related Searches

Google displays related search results at the bottom of the first page when you type in your Google search query. This is a super-helpful resource as it returns ideas that are relevant to your topic based on user interest and contextual words.

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2. Keywords Everywhere

I’ve installed this tool as a Chrome extension and I find it super helpful. It returns a host of long-tail phrases based on what people are searching for using specific keywords.

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There are other long-tail keyword tools out there which you also might like to try – including Keyword Clarity (a free keyword grouping tool that makes it easy to identify keyword clusters) Answer The Public (an automated autocomplete tool that will populate relevant topics based on your search), and KWFinder.

Further Reading  How to move from keyword research to intent research

 

 

Posted in #HCSM, Twitter

12 Ways To Search For Health-Related Content On Twitter

Twitter’s statistics are mind-blowing. According to Internet Live Stats, every second, on average, around 6,000 tweets are tweeted on Twitter which corresponds to over 350,000 tweets sent per minute, 500 million tweets per day and around 200 billion tweets per year!

So, how do you keep up with all those tweets? Obviously it’s impossible to keep up, but you can handle the avalanche better through a combination of maintaining Twitter lists of the people you follow, health-related hashtags, etc., and using Twitter’s Advanced Search Engine.

While the easiest way to do a search on Twitter is to click the native search facility, did you know you can do so much more with Twitter’s advanced search capabilities?

Twitter’s advanced search capabilities allow you to narrow down your search using parameters such as specific keywords, language, people, location, and date range.

In today’s post, I will show you twelve ways you can use this powerful search engine to search for health-related content on Twitter.

1. Search for a phrase: for example “healthcare social media marketing strategy”.

2. Search for any of these words: for example “healthcare social media” or “healthcare marketing strategy”.

3. Exclude any word: for example “blog”.

4. Search for health related hashtags: for example #hcsm.

5. Search for any specific language.

6. Choose specific accounts to search within.

7. Or find tweets directed to a specified Twitter user or referencing a specific username.

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8. Search for tweets in a specific location or within a specified mile radius of a location.

9. Narrow down your tweets within a specific date range. This is useful if you want to catch up on tweets around a specific conference or event.

10. Discover sentiment around tweets – i.e. whether negative or positive.

11. Find health-related questions. This feature enables you to search for conversations happening locally that you might like to add your expertise to.

12. Choose to include re-tweets in your search. I usually exclude this search parameter, as I prefer to concentrate on original tweets; however it may be useful if you want to see how many times a tweet has been re-tweeted or who is re-tweeting specific tweets.

And here’s a snapshot of my final search results. As you can, I can zoom in on the most popular tweets, or those who are tweeting in real time. I cans also find photos and videos related to my search. I can even save this search, and embed it on my website.

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Considering its capabilities, it is surprising that Twitter’s advanced search engine is so underused. Try using it to create lists, curate content, and as a social media listening tool to find health-related conversations. Once you start, you are sure to find other ways to maximise this powerful search engine to advance your healthcare marketing.

Posted in Cool Tool

Monday Morning Cool Tool: Pixlr

I love learning about new tools to make social media marketing more creative and effective, so I am sharing some of my favourite tools with you at the start of each week.

This week’s cool tool recommendation is Pixlr a photo-editing tool to enhance your social media and content marketing.

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Pixlr offers you a combination of two tools – an image editor much like Photoshop, and a simple tool to add effects to your existing files.

Key Features:
  • Provides access to either a full-blown image editor or a simplified version of it.
  • Lets you customize your images using advanced features and pre-built graphics.
  • Enables you to export your images in a range of formats.

Visit https://pixlr.com and try it for yourself.

Posted in #HCSM

How To Create A Social Media Mission Statement

Following on from a previous post on the necessity to create a social media strategy for your healthcare marketing, today I want to show you how to turn that strategy into a focussed mission statement.

This statement should guide your social media activity and help you focus in on where you need to spend your time and efforts.  Here is a sample statement I use with my own clients.

Social Media Mission Statement

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Each time you create a new piece of content or make a decision to try a new social media tool or platform, see if it fits the mission statement. Doing so will help make your social media decisions more focused and effective.

Posted in Thursday Tip

#ThursdayTip: How To Create Twitter Lists

Welcome to this week’s social media quick tip.  This week I want to show you how to create Twitter lists.

Twitter Lists are essentially filtered timelines and it’s one of the most effective and simple ways to get a handle on your Twitter engagement.

Here’s how it works:

1. Click on Lists on your profile page

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2. Click Create New List

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3. Name the List and provide a description

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4. Designate the List as Public or Private & then hit Save List

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5. To add or remove people from your Lists:

  1. Use the person icon drop-down menu on somebody’s profile
  2. Choose add or remove from Lists
  3. Choose the List you would like to add the person to or uncheck the List the person was already a member of

It’s so easy to build a Twitter List and it is such an effective and simple way to get a handle on your Twitter engagement. Each time you follow someone new on Twitter, get into the habit of adding them straight to one of your lists.  If you haven’t already started with your lists, start building them today!


Related Reading 

Visit Twitter’s Help Center for more information on:

  • seeing Lists you’re a member of
  • viewing tweets from a List
  • subscribing to a List
  • editing or deleting a List
  • sharing a List URL
Posted in Cool Tool

Monday Morning Cool Tool: SnapWidget

I love learning about new tools to make social media marketing more creative and effective, so I am sharing some of my favourite tools with you at the start of each week.

This week’s cool tool recommendation is SnapWidget – a tool that allows you to display your Facebook, Twitter, and Instagram photos in collage format on your website or blog.

When you post photos and videos to Instagram, Twitter, Facebook or YouTube, the widget on your website, blog or Shopify store automatically updates with new content.

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You can start with a free plan and if you find you need more features, you can try out a paid plan for free for 14 days.

Posted in #HCSM, Thursday Tip

#ThursdayTip: How To Access Your Twitter Data

Welcome to this week’s quick social media tip. Today I want to show you how to review your Twitter data.

Reviewing your Twitter data can give you insights into the type of information stored for your account.

What type of information is available to you?

Your Twitter data provides you with a snapshot of your Twitter information, including the following:

Account: Log into your Twitter account and go to More.

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Click on Settings and Privacy. You will see information such as your username, email addresses or phone numbers associated with your account, etc.  You can update or correct most of this information at any time.

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Account history: You’ll also be able to see your login history, as well as the places you’ve been while using Twitter.

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Apps and devices: You can also view the browsers and mobile devices associated with your account (if you are logged in) or current device (if logged out), and the apps you have connected to your Twitter account. If you see login activity from an app you don’t recognize or that looks suspicious, you can go to the Apps tab in your settings to revoke its access to your Twitter account. The IP location shown is the approximate location of the IP address you used to access Twitter, and it may be different from your physical location.

Account activity: You will be able to see the accounts you’ve blocked or muted.

Interests and Ads data: You can also see interests that Twitter and its partners have inferred about your account or current device.

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You can also view any Twitter advertisers who have included your account or current device in their tailored audiences. You can opt-out of interest-based advertising in your personalization and data settings. This will change the ads you see on Twitter, however, it won’t remove you from advertisers’ audiences.

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Download an archive of your data: You can also download a machine-readable archive of information associated with your account in HTML and JSON files.

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Posted in #HCSM, Thursday Tip

#ThursdayTip: How To Use Twitter’s Conversation Settings

Welcome to this week’s quick social media tip.

Today I want to show you how to use Twitter’s Tweet Reply conversation setting. 

Last August Twitter rolled out this function to users to give people more control over the conversations they start.

Sometimes people are more comfortable talking about what’s happening when they can choose who can reply. Users in the test pool have said that they feel more comfortable tweeting, and more protected from spam and abuse, which has lead to them tweeting longer, more in-depth thoughts, particularly on sensitive subjects.

Here’s how it works

Before you Tweet, choose who can reply with three options:

  1. Everyone (the default, standard setting)
  2. Only people you follow
  3. Only people you mention

 

Tweets with the latter two settings will be labeled and the reply icon will be grayed out for people who can’t reply. People who can’t reply will still be able to view, Retweet, Retweet with Comment, share, and like these Tweets.

I admit I haven’t used the feature, but it’s interesting to see how some brands are utilising it here.

How about you? Do you think this is a useful feature?

Posted in #HCSM, Infographics

The 11 Most Common Website SEO Issues [Infographic]

SEO (the acronym stands for Search Engine Optimization) is the process of getting traffic from “organic” listings on search engines in order to improve your website’s search engine ranking.

Did you know that 39% of total global web traffic comes from search, with Google receiving over 63,000 searches per second on any given day?

But 75% of users never click past the first page of search results.

In this infographic, you can see at a glance some of the most common on-site SEO issues, with duplicate content being the worst offender.

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Want to optimize your website? Check out these tools.

Posted in Cool Tool

Monday Morning Cool Tool: Emojipedia

I love learning about new tools to make social media marketing more creative and effective, so I am sharing some of my favourite tools with you at the start of each week.

This week’s cool tool recommendation is Emojipedia – an online database of emojis. 

Using emoji on social media can increase engagement and when used in email subject lines, it can increase open rates. This tool enables you to easily copy and paste emoji.

Posted in #HCSM

3 Digital Trends Making An Impact In Healthcare Marketing Today

Although digital marketing has been making waves in healthcare for quite some time, the last few years has really seen some dynamic changes.

Digital marketing has moved from a nice-to-have to a must-have for patient acquisition and retention. These changes are driven by trends in patient behavior and preferences, mainly by Gen Z and millennials.

Bottom line, if you don’t have a solid online presence, you’re missing out on many patients.

Here are three of the most important digital trends that have been making the biggest impact in the online marketing world.

1. The Shift To Video Content

Video is booming. YouTube is the second largest search engine in the world with added SEO potential due to its Google connection.

Video has become the predominant way people want to consume information and this goes for patients too.

Information delivered via video vs. print equates to a much higher retention rate. In addition, patients who watch videos featuring a physician feel a greater level of trust.

The type of video content you can create includes Q&As with physicians, patient testimonials, explainer videos, and live streaming.

Live streaming is a powerful medium because it gives your audience a chance to interact directly with you.

All the major platforms are either running and encouraging live video or soon will be. Its power lies in the fact that it is more than just a one-way flow of information. Rather, viewers can pose questions and provide feedback in real time. You can use it to reach beyond the clinic and engage with patients and caregivers wherever they are and whenever they watch to watch.

Additionally, live videos on Facebook and Instagram can be saved and used later, which is perfect for repurposing your videos and getting the most traction out of them.

Viewer engagement levels for live videos are ten times more than regular video by social media metrics such as likes, comments, and shares.

Facebook is now putting a greater emphasis on videos. Their algorithm prioritizes live video while they are being broadcast allowing the content to appear at the top of a user’s News Feed.

Additionally, Facebook Live videos are archived on Facebook and can be viewed and shared after the live broadcast.

The format is easy to use, can be low cost or professionally produced, and enjoys extremely high engagement levels. And with Millennials’ love for dynamic, real-time, interactive digital experience, Live is one of the best ways to reach them.

2. Mobile Responsive Websites Are A Must

Google a year or so ago, announced a major change to the way its search index will rank sites: it will go mobile-first.

As the company explained at the time, Google’s algorithms will eventually primarily use the mobile version of a website’s content to rank its pages.

Without a mobile responsive site, not only are you losing out significantly in the organic search rankings, but Google has made it very clear that it will penalize sites that are not mobile responsive.

Recommended Reading: How To Ensure Your Website Is Mobile Compatible

3. Voice Search Is On The Rise

The majority of patients searching for information on the web still trust search engines but the way people search for information online is changing. Increasingly, people are using voice search on their smartphones, tablets or voice assistants (like the Amazon Echo or Google Home devices) to search for information on the internet (yet another compelling reason to make sure that your site is optimized for mobile).

In essence, voice searches are largely about answering questions, not about focusing on individual keywords. SEO is fast becoming AEO (Answer Engine Optimisation).  To quote NewsCred, “If you’re a marketer, “What’s the Alexa strategy?” will be a question you’ll be expected to answer.”

Recommended Reading: OK Google: Why & How Your Medical Practice Should Prepare For Voice Search

Wrapping Up

Social media is constantly evolving, and while you need to stay abreast of trends, you don’t necessarily need to jump on each and every one of them at once. To stay competitive in the social space, we need to be open to new technology and ready to experiment with new tools, but we shouldn’t fall for the proverbial “shiny object syndrome.”

Keep your sights on the bigger picture — ask yourself how this new technology fits with your overall strategy. The challenge as always is keeping ahead of evolving social media trends, but equally staying true to your mission and vision.


Want to keep right up-to-date with what’s new in digital marketing?

Sign up for our weekly newsletter to be in the know. 

Posted in #HCSM, Thursday Tip

#ThursdayTip: Do These 4 Things Before You Post To Social Media

Welcome to this week’s social media tip. Today I want you to think about how you can do more than just add to the online chatter.

Here are four questions to ask yourself before you post to your social media channels.

1. Is this post valuable to my social media followers?

Ask yourself why your followers (and not just you, personally) would find the content to be valuable.

Better still, ask your audience.

Go right to your audience and ask them what kind of content they’d like to see from you. You can create quick polls on Facebook, Twitter, and Instagram or go deeper with a survey. Survey MonkeyPolldaddy and Google’s own survey forms are all simple tools of the trade which have been around for ages and they still work really well.

Recommended Reading7 Places To Discover What Your Audience Wants To Read (So You Can Write It For Them!)

2. Which channel is best suited for this post?

Now that you are certain the information adds value,  it’s time to decide which channel would be best suited to convey this message.

If you have already created a mission statement for each of your brand’s social media profiles, this step is easy: just see which channel’s mission statement best describes the post.

Recommended ReadingHow To Create A Social Media Mission Statement For Your Healthcare Business

3. Is this post optimized for the social network I’ve selected?

While the quality of your content is a key factor for successful social sharing, how you present your information is also very important.

Study after study confirms that how you create and share content matters — with visual content leading the way. According to research by Kissmetrics, photos get 53% more likes, 104% more comments and 84% more click-throughs on links than text-based posts.

Obviously, if you’re sharing on a visual channel, like Instagram, you’ll want to add high-quality visuals, but consider adding visuals also to more text-based channels like Twitter. Tweets with photos give a boost to engagement rates. 

Pro Tip: You can easily create your own images with drag-and-drop tools, like Canva and Ribbet.  They will also automatically create the right sizes for your Facebook page, so you don’t need to worry about it.

Recommended Reading10 Places To Find The Best Free Images For Your Healthcare Marketing

Other things to consider when it comes to optimizing your posts are using the correct hashtags and creating an impactful headline.

Recommended Reading: 50 Power Words To Super Charge Your Content Marketing

4. Am I posting this at the best time?

To optimize your engagement and reach, you want to share content when your audience is online. If you search for optimal posting times, you will find many guides online. You can follow these recommendations as a starting point, but it’s best to do your own testing to see which days and times work best for your own audience.

Once you’ve determined the right posting times for each social channel, schedule your posts to hit those times. Use a scheduling tool like Buffer or Hootsuite.

Recommended ReadingHow To Better Manage Social Media With Hootsuite

Putting it all together

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I’ve been sharing this graphic for the past three years from Hootsuite and I still love it. The questions above are based on this flowchart. Keep it close to you and refer to it often.

Here’s to your social media success!

 

Posted in Cool Tool

Monday Morning Cool Tool: Iconfinder

I love learning about new tools to make social media marketing more creative and effective, so I’ve decided to share some of my favourite tools with you at the start of each week.

This week’s cool tool recommendation is Iconfinder – an online database of almost one million icons.

Pricing

Free: For personal use. Often requires attributing the author.

Pay As You Go: Gives you access to full collection.

Premium: For frequent users.

Posted in #HCSM

How To Write A Content Marketing Plan For Your Healthcare Business

A content marketing plan is a roadmap that, not only tells you what you’re going to create but how you’re going to create it, when you’re going to publish it and how you’re going to promote it.

According to the Content Marketing Institute, having a documented (i.e. written down) strategy means:

  • You’ll feel significantly less challenged by every aspect of content marketing.
  • You’ll generally consider yourself more effective in your use of all content marketing tactics and social media channels.
  • You’ll be able to justify spending a higher percentage of your marketing budget on content marketing.

Below you’ll find my process for developing a content strategy.

Step #1 Audit Existing Content

A content audit allows you to review the content you have published and look for opportunities for improvements or content gaps to fill.

Take a look back at what has worked for you this year. Which of the content (blogs, videos, live streams, images, etc.) that you created and shared performed the best? What length of content worked best (long-form or shorter posts?) Which content fell flat?

Pro Tip: Learn from the success of your competition. Run a competitor audit to see which type of content they’re creating that is making an impact with their followers.

Step #2 Do Keyword Research

Keyword research is vital because identifying the terms people are searching for will determine the kind of content you create and the way you will optimize it.

If you want to rank in Google you have to make sure that you’re using the right keywords. Brainstorm a list of suitable topics related to your business. Then use one or more of these keyword tools to discover more terms related to your core keywords.

Step #3 Set Clear Goals

Setting clear goals will not only propel your content strategy forward but it will also serve as defined metrics when it comes to measuring your progress.

Describe the specific goals and outcomes you’re seeking to accomplish with your content marketing. These should be aligned with your business goals. Are you looking to build brand awareness, drive leads, or increase user engagement?

Whichever goal you wish to pursue, make it as detailed and specific as possible. The more trackable your goal is, the easier it’ll be in a few months to see if you have achieved it.

Take Action: Follow the SMART goal formula to make your goals clear and actionable.

Step #4 Know Your Audience

Your next step is to identify exactly who is going to consume the content you create. Start by finding data on your existing audience. Use the Demographics and Interests sections of Google Analytics and the audience analytics features contained within Facebook Insights and Twitter to help you.

When producing content, your number one goal should be to add value to your community. Content doesn’t work unless it’s targeted. All successful businesses are based on their ability to meet the needs of their audience and content marketing is no different.

Pro Tip: The key here is to really know your audience and their pain-points. Start speaking their language when it comes to the problem you’re solving, and how they relate to their pain points. Write content that specifically answers their particular needs and the types of solutions they’re looking for.

Step #5 Determine Your Content Format

This is a two-part strategy. Firstly, you need to go where your audience is consuming content (many social media platforms lend themselves more naturally to specific types of content). Identify how, when, and where they like to engage with content, and then start to create content on your audience’s preferred platform and preferred way of consuming content.

Secondly, you need to take stock of your own resources. What internal and external resources will you need to run your content marketing engine? Do you have time to write regularly for a blog? Would it be better for you to create video blogs (vlogs) for your website or communicate through a live stream broadcast? What assets do you already have that you can leverage for your content strategy? For example, do you have access to a graphic designer who can create infographics? Use your in-house talent to create unique content and publish it in a format that will attract and retain your audience’s attention.

Step #6 Build A Content Calendar

A content calendar helps you maintain a consistent content production schedule, enabling you to plan for seasonal content, and annual campaigns. It also helps you deliver a more balanced mix of content formats, such as articles, videos, and social posts.

Pro Tip: Add your keywords from Step #2 to keep you focused.

Step #7 Plan Your Promotion

Content has no value unless it’s shared. You need to determine how you will connect your content with the right audience at the right time.

Instead of treating content amplification as something you only do after the content is created and published, you should incorporate promotion strategies into the content planning and creation process. Marketer Rand Fishkin goes so far as to say: “Before you ever create content, I urge you to ask the critical question: Who will help amplify this and why? If you don’t have a great answer, a specific list of people, don’t create it.”

Step #8 Measure Results

How will you know if all the time you’re investing in social media marketing is paying off? You won’t know 

 You won’t know unless you put a system in place to measure and analyze your efforts.

Key metrics to track include:

  • Traffic. How many blog or website visitors did you receive from social media?
  • Engagement. How many likes, clicks, and shares are your posts receiving?
  • Conversions. How many blog or website visitors are completing conversion steps?

Posted in Thursday Tip

#ThursdayTip: How To Ensure Your Website Is Mobile Compatible

Welcome to this week’s social media quick tip.  This week I want you to take a closer look at your website. 

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In the online world, your website is a virtual office location. It showcases who you are and what you do.  Your website has seven seconds to make an impression and your patients are making snap judgments based on what they see and read.

Why You Need A Mobile Responsive Website

Firstly most people aren’t looking at your website on a desktop or laptop anymore. They are looking at it on a phone or tablet.

Secondly, Google now gives ranking priority to those sites that are mobile friendly. In fact, Google has stated that it will penalize websites that aren’t mobile-responsive, so if your site isn’t optimized for mobile devices, you’ll likely lose out significantly in the organic search rankings. To check if your site’s design is responsive, enter its URL into this Google tool.

How To Check If Your Website Is Mobile Compatible

Check how your website looks on a mobile device. If you need a magnifying glass to read it then your website is most likely not mobile responsive.

Below are some tips from Search Engine Watch to ensure your website is mobile compatible:

  • Use a responsive website design that adapts to mobile devices or create a mobile version of your website that is properly redirected for mobile users.
  • Use Google Search Console to add and verify the mobile version of your website.
  • Make sure that all the content formats used on your mobile site can be crawled and indexed (check using the txt testing tool ).
  • Ensure that content is consistent across your mobile site and desktop site.
  • Test your page speed using PageSpeed Insights. If your page is slow, use an auditing tool to find and fix uncompressed content, page errors, and other elements slowing your website down.

Posted in Cool Tool

Monday Morning Cool Tool: Soovle

 

I love learning about new tools to make social media marketing more creative and effective, so I’ve decided to share some of my favourite tools with you at the start of each week.

This week’s cool tool recommendation is keyword research toolSoovle.

I’ve been performing a lot of keyword searches for new clients lately and trying out new tools to help me with this task.  For in depth, granular searches I’m using a paid tool, but if you just want to do a quick keyword search there are some really useful free tools you can try first. 

Soovle is one of the quickest tools out there. Enter one of your search terms  and it’ll  autocomplete suggestions from a wide variety of search engines, including Google, Youtube, Bing, Amazon and Wikipedia.

Here’s what I find when I search for keywords related to the term “content marketing”.

 

It’s really instructive and interesting to see the commonalities – and differences – between searches on different platforms. 

Related: How To Find The Best Keywords For Your Website

Posted in Thursday Tip

#ThursdayTip: How To Analyse Your Twitter Activity

Welcome to this week’s social media quick tip. Today I want to show you how to use Twitter’s Analytics Dashboard. 

The Tweet activity dashboard is a tool you can use to learn more about your Tweets and how they resonate with your audience. For instance:

  • See how people engage with your Tweets in real-time.
  • Compare your Tweet activity and followers, and see how they trend over time.
  • Click on any Tweet to get a detailed view of the number of Retweets, replies, likes, follows, or clicks it receives.
  • Get detailed insights into who your audience is, especially those who engage with your Tweets.
  • Download your Tweet metrics.

How to use it

To get started, log in to analytics.twitter.com with your Twitter username and password to turn analytics on for your account.

To access your Tweet activity:

    • On a desktop or laptop computer, visit analytics.twitter.com and click on Tweets.
    • In the Twitter app for iOS or Android, tap the analytics icon visible in your Tweets. Make sure you have installed the latest version of Twitter for iPhone, iPad, or Twitter for Android.

I’m going to show you how this looks on my account on a laptop.

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From here I can click into an individual Tweet to see specific data for that Tweet:

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Use Twitter Analytics to track your progress over time – see which tweets resonate most with your followers, track your follower growth and more.

Here’s to your social media success!

 

Posted in Cool Tool

Monday Morning Cool Tool: TinyPNG

I love learning about new tools to make social media marketing more creative and effective, so I’ve decided to share some of my favourite tools with you at the start of each week.

This week’s cool tool recommendation is TinyPNGa handy compression tool for JPEG and PNG images to make your sites and apps faster.

TinyPNG uses smart lossy compression techniques to reduce the file size of your image files. By selectively decreasing the number of colors in the image, fewer bytes are required to store the data. The effect is nearly invisible but it makes a very large difference in file size.

 Use TinyPNG to shrink images for your apps and sites. It will use less bandwidth and load faster. The files produced by TinyPNG are displayed perfectly on all modern browsers including mobile devices. 

Posted in #HCSM

7 Free Google Tools To Boost Your Healthcare Marketing

Over two decades ago, two Stanford Ph.D. students launched a new search engine with a bold mission to organize the world’s information and make it universally accessible and useful. 

Now two decades later, at the first sign of a symptom, patients instinctively turn first to “Dr. Google” to find answers to their health questions.

But Google is more than just a powerful search engine. 

Google also provides us with some really useful tools as online marketers and communicators.

In this post, I’m going to share some of my favorite go-to Google tools that I regularly turn to. Best of all these tools are completely free so you can enjoy trying them out without spending a cent.

1. Google Mobile Friendly Test

Use Google Mobile-Friendly Test to see how easily a visitor can use your page on a mobile device.

Just enter a page URL to see how your page scores.

Why this tool is useful

Having a mobile-responsive site (ie one that automatically changes its layout and placements of certain menus and buttons automatically) is important because firstly, not only are over half of patients searching online for health information on their smartphone, but secondly, Google now gives ranking priority to those sites that are mobile friendly.  In fact, Google has stated that it will penalize websites that aren’t mobile-responsive, so if your site isn’t optimized for mobile devices, you’ll likely lose out significantly in the organic search rankings. 

Use Google Mobile-Friendly Test to see how easily a visitor can use your page on a mobile device.

2. Google Page Speed Insights

PageSpeed Insights is a tool that indicates how well a page performs on the Chrome UX Report and suggests performance optimizations.

Why this tool is useful

Although speed has been used in Google ranking for some time, that signal was focused on desktop searches. Google announced that starting in July 2018, page speed will be a ranking factor for mobile searches too.  This marks an important shift in Google’s approach to measuring page speed while stressing the importance of mobile user experiences.

3. Google Alerts

Google Alerts are email updates of the latest relevant Google results (web, news, blogs) based on your choice of query –  for example, keeping updated on emerging healthcare trends. You can control how often you receive these alerts (daily or weekly), whether you wish to receive all mentions, or limit it to the most relevant, and you can add new alerts, or delete old ones at any point.

Why this tool is useful

Use Google Alerts to monitor who’s talking about your brand. This is important so you can respond to any criticism, customer complaints or thank someone for writing something positive about you.

4. Google My Business

Google My Business is a simple to use tool that allows small business owners  to increase their online visibility and promote their business information on Google Search.

GMB appears on desktop – just to the right of the organic and paid search results. If you’re on mobile, it appears as a top result before the organic results. If you haven’t set up your GMB listing, it’s time to do so. Follow these step-by-step instructions to get started right away.

Why this tool is useful

According to Google “Providing and updating business information in Google My Business can help your business’s local ranking on Google and enhance your presence in Search and Maps.”

5. Google Analytics

Tracking the number of visitors to your website, where they came from, how they got there, and what they read can provide you with important marketing insight. The most comprehensive and free tool to do this is Google Analytics.

Why this tool is useful

Use Google Analytics to track top-performing content on your website, and the native analytics tools of each of the social networks you use to discover the type of posts that get the most engagement (shares, comments, likes, click-through rates, etc.)

6. Google AdWords

 Google Ads Keyword Planner gives you insight into the volume of monthly searches for a particular keyword, and how much and how much competition there is, based on advertising spend for sponsored links. It also returns suggested terms you could use instead or alongside your original keyword.

Why this tool is useful

If you want your website to rank higher in Google you have to make sure that you’re using the right keywords. Keyword research is vital because identifying the terms people are searching for will determine the kind of content you create and the way you will optimize it.

7. Google Trends

Google Trends analyzes a portion of Google web searches to compute how many searches have been done for the terms you enter relative to the total number of searches done on Google over time.

Why this tool is useful

You can use this tool to evaluate the popularity of certain terms, compare them against other keyword variations, analyze how their popularity varies over time and in different regions/languages, and show related keywords, which can be helpful in getting new keyword suggestions.

Do you use any of these Google tools? Do you have any other Google tools to add to this list?

Posted in Thursday Tip

#ThursdayTip: How To Mute Accounts, Keywords & Hashtags on Twitter

Welcome to this week’s social media quick tip.  This week I want to show you how to use the Mute feature on Twitter.

Mute is a handy feature on Twitter, which if you’re not familiar with, can be a real boon to your Twitter experience. It allows you to remove an account’s Tweets from your timeline without unfollowing or blocking that account. Muted accounts will not know that you’ve muted them and you can unmute them at any time.

How To Mute An Account 

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Some things to note about Mute:

  • Muted accounts can follow you and you can follow muted accounts. Muting an account will not cause you to unfollow them.
  • Muting an account does not impact the account’s ability to send you a Direct Message.
  • You will no longer receive push or SMS notifications from any muted account.
  • Replies and mentions by the muted account will still appear in your Notifications tab.
  • Tweets from a muted account – posted before the account was muted – will be removed from your Home timeline.
  • When you click or tap into a conversation, replies from muted accounts will be visible.

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How To  Mute Conversations, Keywords, and Hashtags

Twitter also gives you the option to mute Tweets that contain particular words, phrases, usernames, emojis, or hashtags. Muting will remove these Tweets from your Notifications tab, push notifications, SMS, email notifications, Home timeline, and from replies to Tweets.

If you would like to stop receiving notifications for a particular conversation, you can choose to mute it. When you mute a conversation, you won’t get any new notifications about that conversation. You will, however, still see Tweets from the conversation in your timeline and when you click into the original Tweet.

For more on how to use this feature, visit advanced muting options on Twitter.

Here’s to your Twitter success!

Posted in Cool Tool

Monday Morning Cool Tool: Preview

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I love learning about new tools to make social media marketing more creative and effective, so I’ve decided to share some of my favourite tools with you at the start of each week.

This week’s cool tool recommendation is Preview, a super useful Instagram app.

Preview is your visual planner for Instagram. Use it to predict what your feed will look like before you post anything on Instagram.

Features at a glance

DRAG & DROP

Use the drag & drop to arrange your Instagram photos & videos. Design your own unique theme. Color coordinate. Predict how your feed will look like. Or simply plan your content in advance.

ANALYTICS & INSIGHTS

Track your performance, see best times to post & best hashtags. Optimize your account to get the most out of it.

AMAZING FILTERS

Design your own unique and amazing feed that reflects your personality or brand. Preview comes with 12 beautiful filter packs and 73 unique filters.

REPOST

Share other Instagrammers’ photos and videos. Save them in Preview for later. Curate your feed.

PERFECT YOUR CAPTIONS

Write your captions in advance and perfect them. Use the hashtag suggestion tool. Save your hashtag groups within the app and add them to new posts at a press of a button.

HASHTAG FINDER

Search for the best Instagram hashtags to grow your account. Search by category, country, city & Instagram community.

SCHEDULE

Set a day and time for your post. See what you have scheduled for the day, week and month. When it’s time to post, Preview will send you a notification. All you have to do is send your post to Instagram and paste your caption.

Pricing

All plans come with: Drag and Drop, Unlimited Posts, Photo Editor, Hashtag Finder, Hashtag Groups Manager, Beautiful Stock Photos, and Photo, Video and Carousel posts.

Paid plans start at $7.99 per month.

Posted in Infographics

How To Create A Healthcare Infographic

Information graphics or infographics are stand-alone graphic visual representations of information, data or knowledge. They are universally understandable and can illustrate information that may be too technical to communicate in text.

Research suggests that publishers who use infographics grow in traffic 12 percent more than those who don’t. This is because an infographic unless it’s completely awful (and they exist), will get a lot more attention than a typical text blog post.

They can also be a fun way to promote brand awareness. In terms of social media marketing, they are an effective way of spreading information (the “viral” process) across multiple social networking sites such as Facebook, Twitter, Pinterest and blogs.

11 content ideas for a healthcare infographic  

There are so many possibilities when it comes to creating a healthcare infographic. Below are some suggestions to get you started.

  1. Technological breakthrough
  2. Latest research
  3. Medical conditions
  4. The human body
  5. First aid advice
  6. Drug information
  7. Statistics
  8. Diseases
  9. Health care reform
  10. Surgical procedures
  11. Nutrition

 7 tips for designing a healthcare infographic 

A good infographic takes time to create and should contain the following elements.

  1. Be concise
  2. Be visually appealing
  3. Be of value and interest to your readers
  4. Be accurate
  5. Be creative
  6. Be transparent (always cite your data sources )
  7. Be mindful of copyright

How to create a healthcare infographic

Infographics are valuable tools for healthcare providers to present complex information, educate patients, and brand and market a healthcare service in a creative and visually attractive way.

The following tools will make it easy for even the novice designer to create interesting infographics.

1. Canva

2. Visme

3. Infogram

If you are serious about using infographics to inform and educate your patients or market your brand, it’s best to hire a specialist infographic designer. But, if you just want to have some fun and test your design skills, then use the tips and tools listed above to get creative with your data.

 

Posted in #HCSM, Thursday Tip

#ThursdayTip: How To Embrace Long-Form Content

Welcome to this week’s quick social media tip. Today I invite you to think about how you can add more long-form content to your content marketing strategy.

It seems ironic, but even with the popularity of video and expiring content, there also exists an appetite for longer, more in-depth content.

serpIQ did a study of the average length of the content in the top 10 results of search queries. The company found that the top-rated posts usually were over 2,000 words.

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Long-form content also gives you an SEO edge. Put simply, search engines are built to serve people the best content, from credible sources, that answers users’ questions. Google has made it explicitly clear that it now prioritizes longer, informative posts over short ones that exist only to sell a product.

Try writing posts that are 1000 to 2000 plus words. Make them a resource type post that people will want to link to when they are writing their posts.

This tactic is no short-cut to success. To write a comprehensive, long-form piece of content with practical application that people want to share and link to takes a lot of research and time.

You won’t write this sort of content every day, but if you plan to make 2020 the year you will produce just one piece of stand-out content, I promise you will look back at the end of the year and feel you’ve really achieved something worth the effort.

Here’s to your social media success!

Posted in Cool Tool

Monday Morning Cool Tool: Loom

I love learning about new tools to make social media marketing more creative and effective, so I’ve decided to share some of my favourite tools with you at the start of each week.

This week’s cool tool recommendation is video app –  Loom.

Combining face and screen video recording with audio, Loom makes it easy to create quick, personal videos ready for sharing via email, social media, YouTube, or as an embedded video on your website.

Check out this video which walks you through the desktop version (you can also use it as a Chrome extension or download iOS app). 

The basic version is free and allows you to record up to 25 videos.

Posted in Infographics

How To Handle Comments On Social Media [Infographic]

Salesforce do super infographics – here’s one on handling different types of comments on social media. 

First up, a flow-chart for dealing with positive, negative or neutral comments.

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Source: Jeff Bullas

Positive and neutral comments are easily dealt with, but negative comments require a considered approach. If it’s a genuine complaint, acknowledge the complaint, but move it to private communication as quickly as possible.

Trolls are more challenging.  Received wisdom is don’t feed the trolls. Ignore them, but do not attract their attention further by deleting their comment – this only fuels their fire. However, it’s perfectly ok to remove offensive or spam comments, and comments with legal or criminal implications  should be reported to  the relevant authorities.

Finally, some general advice. You should  always personalise your interactions online. Reach out to and engage with your followers regularly.

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Related

How Should You Handle Trolls On Social Media?

Posted in #HCSM

Here’s How Bots and Trolls Spread Fake News on Social Media

Fake news. It’ not only a problem in politics; misinformation online is a huge problem in healthcare.

Just like fake news, untrustworthy health information problematically circulates across social media platforms.  Facebook is one of the biggest offenders.

A study conducted by Oxford University showed that content from less reputable sources gets shared 4x more than content from reputable, trusted news outlets across Facebook.

There is some good news on this front. Recently Facebook announced it’s to take a stand against vaccine denial by directing people searching for information or using vaccine hashtags to web pages set up by public health bodies.

And a Finnish Public Broadcasting Company has created a tool which taps into the power of gamification to increase public awareness of  how “fake news, emotive content and bot armies are utilized to affect moods, opinions, and decision-making.”

The game, called Troll Factory,  shows you first-hand how information operations work on social media. It makes use of authentic social media content around polarizing themes like climate change and immigration to highlight the roles played by paid bots, demographic microtargeting, fake news, and conspiracy theories in misleading and amplifying propaganda.

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Players learn to wield the tools that trolls use as they seek to influence public opinion: botnets, paid marketing and internet memes in a realistic mobile setting. This gives them an opportunity to reflect on their real-life choices, and to better understand the consequences of their actions.

In its review of the game, TechCrunch states “The best medicine against online disinformation is an informed society that’s thinking critically.”  Troll Factory is a creative and clever way to promote digital media literacy, especially among people who don’t consume traditional news (more people now get their news from social media than from newspapers)  and helps social media users understand how they play a role in spreading false information — even unintentionally.


Related Reading

Anatomy of a conspiracy theory: how misinformation travels on Facebook 

How Disinformation Hacks Your Brain

Posted in #HCSM, Thursday Tip

#ThursdayTip: How To Add Power Words To Your Headlines

Welcome to this week’s quick social media tip. Today I want you to think about the value of adding power words to your headlines.

Your headline is the first impression you make on a prospective reader. An eye-catching headline is a key factor in getting readers to click through to your content.

An attention-getting headline will capture the reader’s attention right away and compel them to want to find out more. Clear, concise, and original content is important, but words that appeal to their emotions is the magic ingredient to giving your visitors a reason to want to dive deeper.
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“Trigger” words can entice readers to your content, but use these words with caution because they can also trigger skepticism and distrust. Make sure your content carries through on the promise in the headline and always avoid click-baiting.  Always craft a headline that links to authentic and relevant content.

Your to-do list for today:

Posted in Cool Tool

Monday Morning Cool Tool: Buzzsumo

This week’s cool tool recommendation is Buzzsumo a useful tool to explore what pieces of content are popular on social media around a certain topic.

Use it to analyze what content performs best for any topic or competitor, and find the key influencers to promote your content.

Here’s an overview of what turns up when I input “social media marketing tips” into Buzzsumo’s search tool.


I can easily determine which posts are most popular through the number of shares they get.

And here’s what I see when I input my own domain name into the search bar. I could do the same with my competitors’ domains and see what is performing well for them.

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The free version is useful to get a quick snapshot, but if you are interested in doing more with the tool, such as viewing backlinks and who is sharing your content, you will need to upgrade to the paid version.


You might also like to read 

The Ultimate Guide to Using BuzzSumo for Content Research 

How to Drive 10x Website Traffic Using Buzzsumo

Posted in #HCSM

6 Simple Things You Can Do On Social Media In Under 10 Minutes

As a social media consultant, I work with clients strategically to help them develop a marketing plan which is aligned to their business objectives.

I set up social media accounts for them or optimize the accounts they already have.

I provide them with a social media playbook which includes guidelines, branded templates, content calendars and everything else they may need to keep their social media marketing on track.

And then my job is done. I say goodbye and move on to the next client.

Except I never really say goodbye.

I keep an eye on their progress from a distance. I share their content to my own feeds and I am always a phone call or an e-mail away when they need my help again.

I really care about my clients and I can’t help but feel disheartened when I see all the effort they initially put into setting up their social accounts fizzle out.

As they post less and less I watch as their social media activity dwindles away bit by bit.

When I ask why they often tell me they simply don’t have the time to maintain an active presence and hiring someone to do their social media marketing full-time is beyond their budget right now.

So for those clients, I have devised a 10-Minute-A-Day Social Media Plan to deal with their overwhelm. You can download the plan here.

Below you’ll find 6 simple actions taken from that plan that you can do to keep your social media channels updated every day.

1. Check Out What’s Trending

Take a quick look at trending hashtags with tools like Twitonomy to see if you can add your perspective to a trending conversation.

Recommended Reading: 3 Reasons You Should Track Hashtags — And 3 Tools You Should Use

2. Share A Curated Item

Curation helps you provide your audience with relevant, high-quality information on a regular basis without sacrificing your time and resource. Use a tool like Quuu to collect curated content to share with your audience.

Recommended Reading: 10 Golden Rules of Content Curation

3. Whip Up A Quick Graphic

Create a quick graphic to accompany your social media updates using a tool like Adobe Spark or Canva. These graphics creation tools are so quick and easy — you’ll be amazed at what you can do in a couple of minutes with them. To save more time, create pre-made branded templates upfront and then just drag and drop your images into these templates.

Recommended Reading: How To Create Professional Graphics — Even If You’re Not a Graphic Designer

4. Retweet Your Own Tweets

Though I’d be wary of over-doing this strategy (from a narcissistic viewpoint) it appears that you can increase your exposure by liking and re-tweeting your own content. This is because Twitter uses Likes and re-tweets as indicators of popularity in the algorithm.

5. Reshare Your Best Twitter Content

To find your best content, check your Twitter analytics which can be accessed from your Twitter profile. Then use a tool like Hootsuite to share your content at optimal times. The Buffer Browser Extension makes sharing content even quicker and easier. It allows you to open the composer on any web page and add posts right to your Queue, without having to go back to your dashboard. 

6. Automate Social Media With IFFTT

I’m not a big fan of automating social media activity but used well, it is a boon to time-pressed social media marketers. The key to making it work is to spend time creating genuine, engaging content, and then maximizing its performance through the strategic use of automation tools. IFTTT (an acronym for If This, Then That) allows you to sync up multiple apps so that when a certain activity happens, it kicks off a separate activity in another app. I use IFTTT to add my tweets to a Google Spreadsheet to create a Twitter Bank of tweets to draw on.

Towrap up — the 10-Minute-A-Day Social Media Plan is by no means a strategic plan. Rather it’s a tactical plan to get a handle on social media when you feel overwhelmed and pressed for time.

Following the plan ensures that social media becomes a daily habit. You won’t get everything done in ten minutes, but that’s OK. The important thing is that you will get something done and that adds up each week.

Before you know it you will be able to look back at the end of a month and see how much you have scaled your activity just by spending ten minutes a day doing one or two things.

You will then be well on your way to mastering social media overwhelm. In the immortal words of Zig Ziglar:

You don’t have to be great to start; but you have to start to be great!

Posted in Thursday Tip

#ThursdayTip: How To Track Twitter Hashtags 

Welcome to this week’s social media quick tip.  This week I want to show you how to  track hashtags on Twitter 

Hashtags are a useful way to find others who share your interest in similar topics, but did you know that you can do so much more with them? Analysis of hashtag data allows you to track, measure, manage and grow your social strategy.

3 Reasons You Should Track Hashtags

  1. Connect with existing conversations and people who are tweeting about your topics of interest. With this data, you can identify current trends and key influencers.
  2. Use hashtag analysis to measure and extend your social media reach.
  3. Create more effective campaigns by measuring the level of interest, sentiment (“positive”, “negative”, or “neutral” attitudes), key demographics and influencers of your campaign. Use the findings to plan future campaigns.

Which Tools Should You Use?

Twitter’s own native search can be a good starting point to track a hashtag — particularly if you make use of Twitter’s advanced search parameters.

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Apart from Twitter’s own search facility, there are a number of hashtag analysis tools at different price points. Most will allow you to try out a limited search for free, but for more detailed results, you will need to sign up to use the paid features. Here are three free tools for you to try straight away.

1. Social Searcher

Social Searcher allows you to monitor all public social mentions of your company, brand, product, or service in one easy to use dashboard.

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2. Twitonomy

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3. Tagboard

Tagboard uses hashtags to search for and collect public social media within seconds of being posted to networks like Twitter and Facebook. Robust tools offer the power to select specific posts to feature on websites, in broadcast TV, and on large displays.

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Here’s to your social media success!

 

 

 

Posted in #HCSM

Ten Top Tips To Celebrate Social Media Day 2021 #SMDAY

While every day is Social Media Day, June 30th, 2021 marks the twelfth annual official global celebration of all things social media.

I’ve been a social media evangelist for the past ten years and I am still as excited by its possibilities today as I was when I sent my first tweet and wrote my first blog.

The field of social media is dynamic and constantly changing, so as practitioners we are constantly learning and adapting to changes in the ecosystem. That’s what I find so energizing about working in this area.

To celebrate Social Media Day, here are ten of my tried and tested tips for social media marketing success.

1. Perfect Your Social Profiles

Review each of your existing social profiles with these questions in mind.

· Is it time to update your bio with new information?

· Should you use a more professional image for your avatar?

· Are your header images clear and compelling?

· Are you making good use of keywords?

· Do you need to include a new call-to-action?

Insider Tip: Complete all sections of your profile and schedule a review date every month or two to check your information is still current.

2. Get To Know Your Audience Better

Develop a deeper understanding of your target audience. Where do they like to hang out online? What content is most relevant to them? What kind of information are they looking for? How do they like to consume that information?

Once you deeply know your audience, you can then start to build relationships with them and create content that is relevant to them.

Insider Tip: Creating audience personas is a crucial part of designing your social media strategy and truly understanding who you’re trying to reach.

Download my audience persona template here

3. Meet Effort With Effort

Take the time to acknowledge when a person follows you online, leaves a comment on your blog, or re-shares your content. Share and retweet their content also. Favorite a tweet to let the person know you see them.

Insider Tip: Go out of your way to publicly (and privately) celebrate and acknowledge your followers.

4. Write Better Headlines

Did you know that on average, 8 out of 10 people will read headline copy, but only 2 out of 10 will read the rest?

Your headline is the first impression you make on a prospective reader. An eye-catching headline is a key factor in getting readers to click through to your article.

Insider Tip: Read 15 Ways To Crack Captivating Headlines for tips on creating headlines that attract attention.

5. Add More Images To Your Content

People connect more emotionally with images than text, and in an increasingly crowded digital landscape, when our minds are attracted more readily to content that draws our eye, images can break through the online content clutter to quickly communicate your marketing messages.

Insider Tip: Add an image to all your online posts — even those that are text-based. To aid brand recognition and create a strong visual identity, maintain consistency across all your images by sticking to the same colors, fonts, and layouts.

Check out my guide to creating professional graphics

6. Use The Right Tools

Whether you wish to edit a video for Facebook, design a Story for Instagram, or add visual impact to your blog posts, you’ll get the task done quicker and more effectively when you have a dedicated tool to hand.

Find just the right tool at this mega list of social media tools to try.

7. Make Sure You Are Using The Right Social Network

Not all social media is created equal. Different platforms attract different audiences.

It’s important, especially if your resources are limited, that you’re focusing your social media efforts in places that will generate the most return for your efforts. There’s no point in spending your time on a particular social network if your audience isn’t there. Nor should you spread yourself too thin by trying to be everywhere at once.

Every additional channel your business is active on means additional time and effort required to engage on and create tailored content for that platform.

Read Which Social Network Is The Right One For Your Medical Practice?  for more guidance.

8. Post Content At Optimal Times

Content has no value unless it’s amplified. One way to ensure amplification and optimize your social media reach is to post your content at the right time so it reaches your audience when they are online.

If you search for optimal posting times, you will find many guides online. You can follow these recommendations as a starting point, but I do recommend you do your own testing to see which days and times work best for your own particular audience within your industry.

Insider Tip: Sprout Social publishes an annual review of the best times to post to each of the major social media platforms. It may provide a good point for you to start testing optimum times for your own social media posts.

9. Repurpose Your Existing Content

One key to maintaining a steady stream of quality content is to re-purpose what you already have. By re-purposing content you have already written, you can extend and breathe new life into your current and past content.

Insider Tip: Get into the habit of creating content that can be repurposed in several different ways. Read How to Create Six Unique Social Shares From Just One Piece of Content for ideas on how to do this.

10. Don’t Just “Do Social”; “Be Social”

Finally, we all know those folks who only tweet you when they want you to read, comment or re-tweet their content. Don’t be one of those. Don’t get a reputation for being interested only when you want something. Focus on building online relationships. You can’t expect people to care about your community if you don’t care about theirs.

Posted in Cool Tool

Monday Morning Cool Tool: Google Mobile Friendly Tool

I love learning about new tools to make social media marketing more creative and effective, so I  share some of my favourite tools with you at the start of each week. This week I’m recommending  Google Mobile Friendly Test.

 

Use Google Mobile-Friendly Test to see how easily a visitor can use your page on a mobile device. Just enter a page URL to see how your page scores.

Having a mobile-responsive site (ie one that automatically changes its layout and placements of certain menus and buttons automatically) is important because firstly, not only are over half of patients searching online for health information on their smartphone, but secondly, Google now gives ranking priority to those sites that are mobile friendly.  In fact, Google has stated that it will penalize websites that aren’t mobile-responsive, so if your site isn’t optimized for mobile devices, you’ll likely lose out significantly in the organic search rankings. 

To check if your site’s design is responsive, enter its URL into this Google tool.

Here are the results I get for my website.

It only takes a few seconds to do and it’s an important element of your website optimisation.

For more tips on optimising your site, check out Digital Health Checkup: 10 Signs It’s Time To Redesign Your Medical Practice Website

Posted in #HCSM

3 Places To Find Interesting Ideas For Your Healthcare Blog

Have you started a blog for your medical practice or healthcare facility? Are you sometimes stuck for ideas when it comes to popular health topics to write about?

I’ve put together this list of places to find topic suggestions when your well of inspiration runs dry. I turn to these places when I need a fresh injection of ideas for my own content marketing and I feel sure you will find them helpful too.

1.Buzzsumo

Buzzsumo is a useful tool to find which popular healthcare topics people are searching for on social media. These are the topics people want to read about so it’s worth brainstorming ideas around this content.

In the example below, I’ve searched for the term “mental health” and you can see it’s brought up some interesting topic ideas!

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2. Keywords Everywhere

The Keywords Everywhere browser extension returns a host of long-tail phrases based on what people are searching for using specific keywords.

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Insider Tip: The Google Keyword Planner within Adwords is another useful tool to find ideas for content based on keyword search.

3. Quora

Quora is a question and answer platform where you can either ask a question about your topic or simply do a search using your topic keyword to find what people are asking about that topic. It’s a super place for market research. Make a list of those questions which you feel you could write about.

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You have the option to follow chosen topics in your niche. Once you do so you’ll keep seeing the ‘Top Stories’ (questions) in your Quora newsfeed. You can also check out the ‘New Questions’ option to see the latest questions. When you have written an article or blog post on the topic, go back into Quora and answer a question related to the topic. You can include a link to your post in your answer.

Insider Tip: Yahoo Answers and Reddit are also good places to do market research online.

Where do you find inspiration for your content marketing?  

Posted in Thursday Tip

#ThursdayTip: How To Add Media To A Retweet

Welcome to this week’s social media quick tip. 

Did you know you can add a photo, video or GIF to a Retweet, instead of just text?

It’s super simple to do.

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By expanding the Retweet feature to support additional media Twitter users have a richer, more engaging experience on the platform.

Here’s to your social media success!

Posted in Cool Tool

Monday Morning Cool Tool: CopyChar.CC

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I love learning about new tools to make social media marketing more creative and effective, so I’ve decided to share some of my favourite tools with you at the start of each week. This week I’m recommending CopyChar.CCa simple tool to copy symbols.

If you’ve ever found yourself hunting around to find a particular symbol, currency sign or emoji then this tool is great – allowing you to find what you’re looking for at a glance.  I just discovered it a couple of days ago and already I’ve added it to my list of time-saving tools. I think you’ll do the same once you’ve tried it for yourself!

Posted in #HCSM

10 Questions To Answer For Social Media Marketing Success

Social media marketing is more than just creating social accounts and posting updates once in a while.

Nor is it merely a digital tool to broadcast company updates.

To make social media marketing work you need to take a strategic approach.

This post guides you through ten questions you should ask yourself before diving into social media.

Whether you are a social media beginner or you have been using it for a while, the following questions and actionable steps will help guide your social media efforts toward success.

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Before you jump into the tactical and practical details of your social media plan, it’s critical that you take the time to understand your audience.

All successful businesses are based upon their ability to meet the needs of their audience and social media marketing is no different. Learning about the type of people you’re interacting with, from their psychological behaviours to their demographics, is crucial to creating an experience that relates directly to them.

Develop customer personas which will not only provide answers to basic demographic questions about your audience, such as age range and location, but also their challenges, dreams, hopes, and fears. Identify where your audiences congregate online, alongside which communities inform, inspire, or influence them.

Download my audience persona template here

Take Action: Finding data on your existing audience will help you identify whom you’re reaching and if they are within your target audience. Use Google Analytics and built-in audience analytics features such as Facebook Insights and Twitter Analytics to do this.

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Once you’ve identified who your audience is, map this information to social media behaviour.

Armed with information on who makes up your audience, the next step is to determine which social media platforms they use and direct your efforts accordingly. This doesn’t mean that you have to be everywhere at once. Do your research to determine where best to focus your social media efforts to be successful.

Take Action: Use Surveys (e.g. Survey Monkey), Polls (PollDaddy; Facebook; Twitter), and publicly available reports to match your audience demographic to the social networks they use.

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Your goals and objectives are the foundation of your strategy, guiding every decision and tactic that comes next.

Goals are also important because they help align your social media strategy with your overarching marketing objectives. Your social media marketing efforts should not be siloed — they should be an integral part of your overall digital marketing strategy. Your goals should be as trackable and specific as possible. The more detailed your goal is, the easier it’ll be in a few months to see if you achieved your goal

Take Action: It’s important to set SMART social media goals; i.e, goals that are specific, measurable, and achievable within a specific time-frame. In addition, set benchmark goals so you can gauge the success of your efforts as you go so you can put more effort behind what’s working and improve what’s not.

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When it comes to marketing, you have two resources: money to spend and man-hours to give. It is up to you to decide how you want to allocate them.

There is a misconception that social media is completely free. While it’s true that it’s free to set up an account on all the major platforms, most offer premium features that may be worth considering.

Take Action: It’s a good idea to budget for paid advertising, particularly if you want to make an impact on Facebook, where organic reach has steadily declined over the past few years.

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Time is a cost you need to factor into the social media equation.

To achieve results and credibility you have to be prepared to devote time regularly to producing and promoting content and engaging with your audience. Ask yourself how much of a time commitment can you afford for social media? Will you concentrate on just one platform and do that really well? Or do you need to hire some social media help?

Take Action: To create and maintain interest with your audience you need to post consistently to stay in front of your audience’s eyes and keep growing. Set aside one day each month to map out upcoming events, holidays, and so forth, which you would like to write or post about. Then use a simple excel spreadsheet to create your content calendar.

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Your answer to the previous question may influence the type of content you will create for social media.

Do you have time to write regularly for a blog? Would it be better to make short videos for YouTube or to communicate through a livestream broadcast? You also need to keep in mind the content that works best on the platforms you have chosen. Facebook, Instagram and Pinterest require high-quality visuals to stand out. LinkedIn, on the other hand, is better suited to industry news and long-form thought pieces. Whichever type of content you intend to create, quality and consistency are more important than quantity.

Take Action: Think about what you want your readers to know and feel after seeing your content. What action, if any, do you want your audience to take after seeing your content?

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You can learn a lot by taking some time to observe what your competitors are doing online.

One of the key components of conducting a social media audit is to compare your competitors’ digital footprints against your own. Doing some competitor analysis allows you to benchmark your metrics against others to see how you stack up. While it’s tempting to go straight to vanity metrics such as follower numbers, it will be of more benefit if you skip the quantitative analysis for qualitative.

  • What type of content are they creating and how often are they sharing it?
  • Which content is performing well?
  • Which content is most shared, commented on, etc?
  • How have they chosen to use videos and images?
  • Which social media influencers are they interacting with?
  • Are they active on networks you aren’t?

Take Action: Use this list of six tools to hep you conduct a competitor audit.

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When developing your social media strategy, it’s key to clearly define roles and understand who will manage, monitor, and engage on each account.

You may wish to take full responsibility for maintaining your social media presence, but if you are giving the task to someone in your organization, or hiring outside help, you need to ensure they are the right person for the job.

Take Action: There are many different roles that make up a social media marketing job (for example content creation, e-mail marketing, social media management, etc.). Clearly define the roles and outline the responsibilities of this position.

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Responding in real-time and resolving issues around your brand should they arise, strengthens public perception that your focus is strongly centered on customer satisfaction.

From a marketing perspective, social media monitoring will help you determine the impact on your product, service or brand, and if required, make adjustments to your communication, marketing or sales plans.

Take Action: There are many free and paid monitoring tools, with new services being added continually, which will help you track the metrics relevant to your brand across the web. The tools vary in scope and range across a number of sites, real-time or delayed searching, the sophistication of analytics, the flexibility of data presentation, integration with other applications, and cost. Which one you choose will depend on your budget and the level of analytics you wish to achieve.

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How will you know if you achieve your social media goals? To determine how effective your social media efforts are, you will need to measure your results.

You need to understand and track the metrics that matter to the core of your business. Social media metrics should always be tied to your overall business goals. Go beyond vanity metrics which merely serve as an ego-boost. Instead, ask if these metrics make an impact on your bottom line.

Take Action: Use built-in tools such as Facebook Insights and Twitter Analytics, third-party tools, and measurement of social traffic and conversion with Google Analytics to track and measure your progress.

Posted in Thursday Tip

#ThursdayTip: How To Find Your Old Tweets

Welcome to this week’s social media quick tip.  This week I want to show you how to find old tweets in your Twitter archive. 

Have you ever wanted to search your Twitter archive to locate an old tweet? Twitter shows your last 3,200 tweets in your timeline, which to a Twitter newbie may sound like a lot of tweets, but for those of us who have been using Twitter for several years and tweet a lot, leaves us struggling to find old tweets.

The solution lies in Twitter’s Advanced Search function.  Here’s how to perform a search for your old tweets.

1.  Go to https://twitter.com/search-advanced

2. Enter your username into the “From these accounts” field under “People.”

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3. Select a date range from the pop-up calendar to view your tweets (or tweets from any profile you wish to see) within a specific time frame.

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4. click the “Latest” tab to see all your tweets from this data range.

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Bonus Tip!

Want to see the first-ever tweet you sent?  Head over to www.findfirsttweet.com. Authenticate with your twitter account to unlock the search bar.

Here’s mine. Wow, I’ve been on Twitter for over ten years!

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Try it for yourself. Take a trip down Twitter memory lane and see how far you’ve come.

Here’s to your Twitter success!

Posted in Cool Tool

Monday Morning Cool Tool: URLList

I love learning about new tools to make social media marketing more creative and effective, so I’ve decided to share some of my favorite tools with you at the start of each week.

This week I’m recommending URLList – a bookmarklet that allows you to bring a group of URLs together in one place and then share them with a single link.

Pro Tip!

As recommended by Social Media Examiner, “One use case that isn’t explicitly stated on their site is to create a large list of URLs for all of your different product landing pages and then use that one URL in your Instagram bio.”

Posted in Thursday Tip

#ThursdayTip: How To Create A New Healthcare Hashtag [Infographic]

Welcome to this week’s social media quick tip.  This week I want to share with you the process of creating a new hashtag. 

If you cannot find an existing hashtag related to your healthcare topic, you might now be considering creating your own.

But, before you do, take a moment to consider your objectivesDoes the world truly need another hashtag?  Ask yourself: Why this hashtag? Why now? Will other users gain value from it?

Having decided the world does need another hashtag, follow the tips below to create yours.fiction (2)

Happy hashtagging and here’s to your social media success!

 

 

Posted in #HCSM

10 Point Checklist For A Social Media Audit

Conducting a social media audit is a key part of a social media marketing plan.

We can waste time and resources trying to improve things that don’t need improving while neglecting the things that we really need to work on.

A social media audit is a great way to take stock of where you’re at and identify what you can improve on going forward.

vector-transparent-background-checklist-icon-png-c-07660ab7ca597a8d   List All Your Social Accounts

Create a simple excel spreadsheet and list all your social accounts, including those you set up but haven’t used in a while.

  • Check that you only have one business profile on each platform.
  • Make sure you know all the passwords for your accounts and have access to the accounts and associated emails.
  • Keep your passwords secure and set up a system for changing them regularly.
  • List all account administrators.
  • Do you need to change access or permissions for someone who no longer manages your accounts?

vector-transparent-background-checklist-icon-png-c-07660ab7ca597a8d Update Your Information

  • Have you pinned outdated information to the top of your timelines?
  • Have you fully completed your About sections? Do they contain all the information a prospective customer or client would need to find out about your services?
  • Do your social profiles include a URL that leads back to your website?
  • Are your bio details accurate?
  • Do you need to add or change any of the existing information?

vector-transparent-background-checklist-icon-png-c-07660ab7ca597a8d Review Your Images

  • Are your header images clear and compelling?
  • Do your cover photos needed updating? Are you still showing that summer picture now that it’s winter?
  • Is your image resolution good? Are you using the correct image dimensions for each social platform? Find the most up-to-date image sizes here.
  • How about your bio picture? Are you happy it conveys a professional image? Is it clearly visible on all devices?
  • Are you making good use of keywords?
  • Do you need to include a new call-to-action?

Check out my guide to creating professional graphics

vector-transparent-background-checklist-icon-png-c-07660ab7ca597a8d Check For Consistency Across All Platforms

  • Are you consistent in how you use your brand images across all platforms?
  • Do background colours, logos, and other images follow your branding?
  • Are all descriptions and URLs uniform?
  • If you were your ideal customer, would you be able to identify with your brand on social media in terms of image, tone, and voice?

vector-transparent-background-checklist-icon-png-c-07660ab7ca597a8d Claim Your Vanity URLs

 A vanity URL is the user name that you assign to your social media accounts which uniquely identifies you. Before you create your vanity URL, your social media profile is given a default URL that includes a string of random numbers.

  • Have you claimed your vanity URLS on Facebook and LinkedIn? For more information on claiming your vanity URL visit these pages at LinkedIn and Facebook.

vector-transparent-background-checklist-icon-png-c-07660ab7ca597a8d Dig Into Your Audience Demographics

How well do you know your audience? Finding data on your existing audience will help you identify who you’re currently reaching and if they are within your target market. Use Google Analytics and built-in audience analytics features such as Facebook Insights and Twitter Analytics to dig into detailed demographic data, including countries, occupations and interests, and the gender split of your audience.

  • Where do they like to hang out online?
  • What content is most relevant to them?
  • What kind of information are they looking for?
  • How do they like to consume that information?

Download my free audience persona template here

vector-transparent-background-checklist-icon-png-c-07660ab7ca597a8dAudit Your Posting Activity

Social media is all about engaging with the right audience on the right platform at the right time. Are you sharing the kind of information your audience finds useful? Are you sharing at the right time of the day? Audit how often you are posting on each platform and List which times you are posting and the results you are getting.

Schedule posts according to effective times of day:

o    6-10 times daily for Twitter

o    1-2 times daily for Facebook

o    1-3 times daily for Instagram

o    Update Instagram Story

o    1 time daily for LinkedIn

Recommended Reading: When Are The Best Times To Post On Social Media In 2020?

vector-transparent-background-checklist-icon-png-c-07660ab7ca597a8dEvaluate Engagement Rates

Determine where you are getting the most engagement and make a decision about whether to continue efforts on all platforms, or to reduce your efforts to concentrate on just one or two platforms. It’s important, especially if your resources are limited, that you’re focusing your social media efforts in places that will generate the most return for your efforts.

  • How engaged is your audience with you on each of your social networks?
  • Do your interactions seem to be coming from your target market?
  • Are most of your conversions coming from one network only?

vector-transparent-background-checklist-icon-png-c-07660ab7ca597a8dStudy Your High Performing Content

Review your high performing content across all social networks.

  • Which content worked best for you? Create more of this content in the future.
  • Can you re-purpose this content and use it again.

Recommended Reading: How To Create Six Unique Social Shares From Just One Piece of Content

vector-transparent-background-checklist-icon-png-c-07660ab7ca597a8d Audit Your Competitors

Compare your competitors’ digital footprint against your own. While it’s tempting to go straight to vanity metrics such as follower numbers, it will be of more benefit if you skip the quantitative analysis for qualitative.

  • Look at the type of content your competitors are creating. How often are they sharing it?
  • How have they chosen to use brand images?
  • Which influencers are they interacting with?
  • Are they active on networks you aren’t?​
  • Take note of what they are doing well, and where they are lacking.

Recommended ReadingSix Tools To Help You Perform A Competitor Audit

How often should you do a social media audit?

I recommend you do a comprehensive audit on your accounts twice yearly to consider any major adjustments to your strategy. In the intervening time, keep an eye on your analytics and metrics on a monthly basis. Use a reporting system to keep track of monthly changes and review these when it comes time to do your twice-yearly audit.

Posted in Thursday Tip

#ThursdayTip: How To Embed A Tweet On Your Blog

Welcome to this week’s social media quick tip.  This week I want to show you how to embed a Tweet on your website or blog. 

1. Select a Tweet to embed on your site. Click on the down arrow icon (v).

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2.  Select Embed Tweet from the drop-down list.

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3. Now simply and paste the code provided into your blog or website.

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An embedded Tweet includes the Tweet itself, any media contents (photos, video) so if you don’t wish to include these, go to Customization Options and check “Hide Conversation.”

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Here you also have the option of translating your embedded Tweet into another language and selecting the colour you would like it to appear as on your website or blog.

Here’s to your Twitter success!

 

Posted in #HCSM, Thursday Tip

#ThursdayTip: How To Check Your Wall Posting Preferences on Facebook

Welcome to this week’s social media tip. Today I want you to show you how to set your wall posting preferences on Facebook. 

Recently I was teaching a social media workshop when the topic of how to deal with people posting directly to a Family Practice Facebook page came up.  The person who raised the topic hadn’t realised that it’s possible to limit who can post to your Page. In fact, you can set your page’s Posting Ability tab so that only your page admins can post to your Facebook page.

Here’s how to do it.

1. Choose Settings from your Admin panel. Then choose Edit.

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2.  From here, edit the posting ability to decide if you want everyone to be able to post on your page, or if you want to allow only your page admins to post by checking the relevant boxes.

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3. When you’re done, hit Save Changes.

A very simple step, and one that those who are new to Facebook can easily overlook.

Here’s to your social media success!

 

 

Posted in #HCSM, Thursday Tip

#ThursdayTip: How To Save Searches on Twitter

Welcome to this week’s social media tip. Today I want you to show you how to save searches on Twitter.

1. Go to the Search tab 

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2. Enter your search into the search box.

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3. At the top of your results page, tap the three dots icon  and then tap Save. 

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4.Next time you tap the search box, a pop-up menu will display your Saved searches.

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5. To remove a search: Tap on delete saved search.ad759305-df08-40b2-a190-eea658880b6b

 Note: You may have up to 25 saved searches per account.