Dominic Mack writes:
‘In the middle of “Health Information Technology” (HIT) is the word “Information”. Information for whom?
HIT is all about information about the patient for the patient. The patient must be able to understand to a certain degree what is happening with their health in order to participate in their well being. Studies have shown that patients teaching patients in the community result in better retention of information than a health professional teaching a patient. This model is effective because of the cultural relationship and sensitivity which leads to a better understanding among the learners.
We should ask ourselves: if our patients are leaving our practices with little understanding of their illnesses, how does all this technology change things? The patient centered approach is more than giving an on time appointment, wowing the consumer with technology, and having them feel good walking out the door.’
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