Posted in #HCSM

How to Communicate In Midst of Tragedy

See on Scoop.itHealth Care Social Media Monitor

Like you, my heart and head are heavy in the wake of yesterday’s bombings in Boston. Especially since I feel so helpless.

I had a completely different post planned today, but wanted to respond a.s.a.p. to the questions, worries and just totally-wrong communications I’ve seen going out since the bombings yesterday afternoon.

Most of this outreach was harmless, but simply a mismatch with what’s on our minds right now. Because most of us are feeling horror, sadness, fear, uncertainly and a sense of helplessness and vulnerability.

Marie Ennis-O’Connor‘s insight:

Excellent advice from Nancy E. Schwartz on communicating in the wake of the Boston bombings.

See on gettingattention.org

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