Posted in #HCSM

How Twitter Can Help Bolster Your Hospital’s Patient Experience Strategy

With the proliferation of social media sites like Twitter, everyone has become a critic, creating are troves of publicly available, untapped information about hospital performance just waiting to be mined. With that notion in mind, researchers at Boston Children’s Hospital recently set about trying to make sense of tens of thousands of tweets sent to the handles of U.S. hospitals. They found all sorts of useful tidbits about what patients are seeing and hearing during their hospital visits, along with a tangible connection between whether . . .

Sourced through Scoop.it from: www.hhnmag.com

See on Scoop.itHealth Care Social Media And Digital Health

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s