Articles

Posted in #HCSM

Social Media and health: the conversations are around experiences, both good and bad

See on Scoop.itHealth Care Social Media Monitor

Social networking use among Internet users ages 50 and older has nearly   doubled –from   22%   to   42% over   the   past  year.  This demographic is a sweet spot for healthcare marketers but exactly what are they looking for online and where are they going.   News sites still remain the most trusted online healthcare resource (68 percent), while user-generated contributions on Wikipedia, Facebook, Twitter, YouTube and blogs are used less frequently (54 percent), according to results from a national consumer survey conducted by Makovsky + Company.

See on worldofdtcmarketing.com

Posted in #HCSM

Buffer’s Response to Hacking: A Study in Social Media Crisis Management

See on Scoop.itHealth Care Social Media Monitor

Social sharing start-up Buffer was hacked Saturday. In the hours their service was down, the Buffer team managed the crisis across social media and email channels like champs. See lessons in social media crisis management for brands.

Marie Ennis-O’Connor‘s insight:

I was so impressed with how Buffer managed this latest social media hacking crisis. A great lesson for all brands in how to handle a social media crisis. 

See on searchenginewatch.com

Posted in #HCSM

How to get people to notice (and love) your emails

See on Scoop.itSocial Media Marketing For Non Profits

Recently MarketingProfs reported that Q2 email open rates decreased 8.3% from Q1 levels. Click through rates also dropped slightly. While the referenced study from Epsilon looked at e-commerce email performance, it’s no secret that it’s getting tougher to break through the noise and ensure readers are opening and acting on your emails. Fortunately, there are things you can do to build a stronger email relationship with your supporters now so that you will have better success when you send those December appeals. Try these tips:

See on www.nonprofitmarketingblog.com

Posted in #HCSM

Professional use of Twitter and Healthcare Social Media #NPD100

Paul McNamara's avatarmeta4RN

SmartCare-Poster

About the Conference

Peter Carr is an innovative Nurse Lecturer who coordinates the subject NPD100 Health Communications, Research and Informatics for undergraduate nurses at The University of Notre Dame Australia.

Peter, with support from his colleagues and students, has organised the SMART CARE Conference (SMART = Social Media Application for Research and Teaching) hosted by the University of Notre Dame, School of Nursing and Midwifery, Fremantle campus on Friday 25th of October, 2013. More about the conference here: #NPD100 The Conference

The tagline on the poster “#NPD100 The Conference” refers to the neat trick of using the subject code as the hashtag. Such a good idea. Some universities and workplaces still have a stop it or you’ll go blind! kind of attitude towards social media, so it’s very refreshing to see a university subject that so strongly encourages students to utilise social media professionally, to be digital citizens.

It is…

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