Posted in consumer, Infographics

Meet Today’s Health Care Consumer (Infographic)

As health care organizations transition to more patient-centred care and anticipate a future that puts more decision-making power in consumers’ hands, how can health care consumers’ perspectives on care; their attitudes and behaviours be understood?

Deloitte’s Survey of U.S. Health Care Consumers* has identified six distinct consumer segments that navigate the system in very different ways.

6-consumer-segmentsattitudes

preventionindependancehealth-plan

innovation

segments

 

* Visit http://www.deloitte.com/us/2012consumerism to read the entire survey and the survey methodology.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s