Posted in Cool Tool, Infographics, Visual Marketing

Monday Morning Cool Tool: Plotagraph 

I love learning about new tools to make social media marketing more creative and effective, so I’ve decided to share some of my favourite tools with you at the start of each week. This week’s cool tool recommendation is Plotagraph – a really cool app that animates images with magical effects.

Although you can’t see it in this still image, in Plotograph the water is moving!

You can use Plotagraph to create a looping video, animated GIF, or animated PNG. Then upload your eye-catching image to various social media platforms.  Most of the time, you make looping videos or animated images from a video. However, Plotagraph begins with a still image and creates the movement with what appears to be CGI effects. You can upload an image to the app or website, or take a photo inside the app.

Plotagraph is available via the web for free and the iOS app costs $4.99.


Posted in #HCSM, Infographics

Data Never Sleeps: Here’s What Happens Every Minute on the Internet

I never cease to be blown away by the sheer scale and acceleration of the Internet. The world is more connected than ever before. From 2000-2017 global Internet users jumped from 400 million to 3.7 billion. But just how much data is generated every minute? This fascinating infographic from Domo shows exactly how much data is created every single minute. From tweets to swipes, likes to shares, the digital world is exploding.


Posted in Infographics

How To Handle Comments On Social Media [Infographic]

Salesforce do super infographics – here’s one on handling different types of comments on social media. 

First up, a flow-chart for dealing with positive, negative or neutral comments.

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Source: Jeff Bullas

Positive and neutral comments are easily dealt with, but negative comments require a considered approach. If it’s a genuine complaint, acknowledge the complaint, but move it to private communication as quickly as possible.

Trolls are more challenging.  Received wisdom is don’t feed the trolls. Ignore them, but do not attract their attention further by deleting their comment – this only fuels their fire. However, it’s perfectly ok to remove offensive or spam comments, and comments with legal or criminal implications  should be reported to  the relevant authorities.

Finally, some general advice. You should  always personalise your interactions online. Reach out to and engage with your followers regularly.

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 5 Ways to use Direct Messages for Better Customer Service and Engagement on Twitter

Posted in #HCSM, Infographics

Internet Stats & Facts 2016 (Infographic)

I was sent an interesting infographic this week from the folks at Hosting Facts, and the sheer scale of global internet penetration blew me away.

  • There are 3.26 billion internet users; that’s over 40% of the world population.
  • Facebook now has 1.55 billion active users.
  • 2.9 billion Google searches are made every day.
  • 2.7 million blog posts are published every day.

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When it comes to website and domain stats, there are currently 966 million websites in the world today.

  • Google is the #1 most popular website, followed by Facebook and YouTube.
  • The most popular CMS is WordPress, powering 25.4% of all websites in the world and responsible for over 76.5 million blogs created since 2004.
  • There are currently 123.78 million registered .com domain names, making the .com TLD the top domain name extension.

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There are more mobile internet users than desktop internet users; 52.7% of global internet users access the internet via mobile.

  • Search engines are the starting point for mobile research, with an estimated 48% of mobile internet users starting their search on search engines.
  • Google uses mobile compatibility as a factor when ranking websites.
  • 70% of mobile searches result in an online action within an hour of the search being conducted.
  • 50% of mobile users will abandon of web page if it takes more than 10 seconds to load, and 60% won’t return to the site.


Click here to access the full report. 

Related: AdAge Social Media Facts 2016

Posted in #HCSM, Infographics

Use These 5 Steps to See if Your Social Media is Profitable

What’s your business’s favourite social media platform? Maybe it’s Facebook; it’s popular for both personal and company use and has active participation in the billions. Perhaps you’ve set a goal of posting to your company’s Facebook page at least twice a week. That’s great—but it’s not enough specificity to your goal. Are those posts designed to drive people to a sale page or an email sign up page, or some other call to action?

That, in a nutshell, illustrates the thought journey that needs to happen in order for you to start measuring your social media’s return on investment. Of course there are traditional metrics—how much did efforts cost and how much did they bring in. But social media measurement also means setting up goals, tracking analytics, and analysing those against dollars, pounds, euros, and cents too. This detailed graphic can help you establish review processes to aid your business’s bottom line.

Use These 5 Steps to See if Your Social Media is Profitable