Posted in #HCSM

#ReOTD Twitter chat: Can social media support improved patient experience?

#ReOTD

James Marcus – social media and digital content specialist at the NHS Leadership Academy
@JamesMarcus_

JamesMarcusPic

Last year, I was proud (and relieved) to obtain my post graduate certificate from the Academy’s Mary Seacole programme. The programme was really hard work and it certainly wasn’t without its challenges for me.

In all honesty, I did struggle during the early stages of the programme because I was having a difficult time relating the course content to my non-clinical area of work. I felt out of my depth attending workshops with clinical staff caring for patient’s day in, day out, struggling with the pressures in their role.

Now over a year on, I could not be happier that I stuck with it, and I appreciated very quickly that it wasn’t about who faced the biggest challenges, but just to be grateful for the rare opportunity to spend time connecting and learning with colleagues…

View original post 477 more words

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s