Marie Ennis-O’Connor‘s insight:
Report from IOM workshop on what can be done to increase knowledge and research on how to improve health. Advice offered to physicians and other providers during the IOM workshop included:
- Teaching patients how to obtain and use their personal health information
- Teaching consumers how to navigate the health system effectively
- Presenting patients with options and listening to their concerns and feedback
- Establishing a connection and relationship with patients and their caregivers
- Not using jargon when presenting information to patients and caregivers
- Finding new ways to listen to patients and their families
See on www.medpagetoday.com