Posted in HCSM, SlideShare

The Shape We’re In: Social Media and Social Media Marketing in the Second Half of 2012

Key Takeaways

Consumer behavior is changing and social media is becoming increasingly relevant for individuals and organizations.

As the social media landscape expands and evolves, Facebook maintains its leadership despite IPO pains and mobile weakness.

Twitter at #2 is becoming a curator and potential media company while Google+ is becoming Google’s SoLoMo layer.

Newer players differentiate and create niches of their own, or seek exits. Despite the “success” of social media, public market investors are skeptical but social media’s impact on human behavior is undeniable.

Mobile is becoming the “first screen,” SoLoMo is growing in adoption, influence and importance and the SMMS industry is consolidating. Social media, and social advertising, is no longer a playground but a priority for major brands.

While marketers continue to experiment, efforts are much more strategic and studies are starting to show connections between leveraging social paid, promoted, owned and earned media, and changes in purchase intent. Ultimately, the social media opportunity lies in enhanced customer experiences.

Note: This  presentation is a 2012 mid-year update to the original “State of Social” presentation by Esteban Contreras.

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Colleen Young's avatarColleen Young

It’s been a while coming, but it makes me no less proud to present to you #hcsmca’s 18-month report card. A big thank you to Alaina Cyr (@AlainaBCyr) for creating the beautiful infographic and to Yaser Alyounes (@YaserAlyounes) for writing the accompanying commentary below. PS: #hcsmca is 21 months old today. 

infographic of health care social media Canada's growth Sept 2010 to march 2012Look at how far we’ve come since the inception of the Canadian chapter of the global Healthcare Social Media community. From 511 participants in December 2010 to 4,533 in March 2012, our community continues to exhibit tremendous growth both in numbers and diversity of topics and participants. (Compare to our 6-month report card.) In my opinion, this had a lot to do with the culture of the community as its been open, inviting, and supportive. This can be clearly seen in two points:

  1. allowing any participant to submit a topic and
  2. having different members moderating the chat as…

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