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Posted in #HCSM

Suicide Prevention “Street Tweeters” from Toronto’s “Real Time Crisis” tonight on SPSM chat.

spsmchat's avatarSuicide Prevention Social Media #SPSM

Twitter is a form of social media originally developed to help people view the “real time” conversations among their friends, or on an identified topic (called a #hashtag). Suicide Prevention Social Media chat uses the #SPSM hashtag to tag and filter our chat content.

Tonight #SPSM guest experts @AnneMarieBatten and @GraffitiBMXCops from Real Time Crisis will be chatting with us at 9pm CST. Real Time Crisis is the brain child of a Toronto Street Nurse, Ms. Anne Marie Batten, and Scott Mills in collaboration with local law enforcement. This organization is using Twitter to prevent specific suicides, in “real time.” You can visit (and like) their Facebook page here: Or read more about how they work here:

Or watch a video about it here:

Ms. Batten writes about herself, “I believe in supporting vulnerable communities by reducing barriers and bridging gaps within our current health care and social…

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Posted in #HCSM

5 Minute Social Media Makeovers: Stepka Family Dental

Lisa Gualtieri's avatarLisa Gualtieri

I presented 3 workshops on Social Media for Dentists at Yankee Dental Congress 2014 in Boston, where I met Joanna Stepka, who was at my workshop to learn more about how to use social media for her husband’s dental practice. Like most people in the workshop, she had a smartphone, but, unlike many people there, she was using it to tweet during the workshop. Impressed that she was live-tweeting during the workshop, I looked at the online presence of Stepka Family Dental after the workshop. Here is my 5 minute makeover.

Facebook

Stepka Family Dental’s Facebook page had a “vanity url”, namely https://www.facebook.com/StepkaFamilyDental. Easy to do, but not all dental Stepka Facebookpractices do it. The first time I looked the cover photo was bland but the new one (right), updated 2 days after the workshop, is great and I assumed was inspired by what I taught. The pictures are…

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Posted in #HCSM

Social Media and Hospital Week

cameronwebb's avatarBeat the Bites: Mosquito Research and Management

webb_birdThe Westmead Association “Hospital Week” 2013 runs from 7-9 August. There are many symposiums, debates and social functions that showcase some of the clinical research, innovation and expertise displayed by the professionals associated with Westmead Hospital. Symposium topics include diabetes, cannabis & cannabinoids, infectious diseases and psychiatry.

As part of the Hospital Week Research Symposium, I will be presenting a poster titled “Can social media increase the exposure of medical research and public health messages?”

ABSTRACT. Increasing the exposure of public health messages and medical research is critical. Could the use of social media provide an avenue to increased exposure of new research and improve engagement with the wider community? The aims of this study were to determine if promotion and engagement via social media influenced how online information is accessed.

A recently published paper in an online open access journal was promoted on social media platforms (e.g. Twitter…

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Posted in #HCSM

#hcsmca – A Social Network Analysis of our Community

I am always fascinated to read the social science research. This is a very interesting study on #HCSMCA the healthcare social media chat for Canada.

Colleen Young's avatarColleen Young

Back in Nov-Dec 2012 social scientists Anatoliy Gruzd, PhD and Caroline Haythornthwaite, PhD, did a social network analysis of #hcsmca. The results were recently published in the Journal Medical of Internet Research  Enabling Community Through Social Media*.

This week Feb. 5, @gruzd (Dalhousie University) and @hthwaite (University of British Columbia) will be our special guests on #hcsmca. They will discuss the findings of their analysis, which I hope will lead to an animated conversation as we explore a reflection of ourselves. Here is the Feb 5th #hcsmca transcript.

In their study of #hcsmca, the authors asked:

  1. What accounts for the relative longevity of this particular online community? Is it because of the founder’s leadership and continuing involvement, or are there core members who are actively and persistently involved in this community?

  2. What is the composition of this community in general? And, more…

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Posted in Twitter

The reason why I unfollowed you on Twitter

sweepI tend to be quite selective when it comes to who I follow on Twitter. There is a school of social media thought, which says it is only good manners to follow someone back when they start to follow you. I’m not so sure I agree.  As in life, we won’t be compatible with everyone we meet online.  That’s not to say we shouldn’t give someone a fair chance, but if after a reasonable time, you haven’t built up some kind of engagement level with a follower then perhaps it is time to make a value judgement about what this person brings to your Twitter stream.

There is another school of thought which is all about the numbers game. The more followers you have, the better. I disagree. It is not about the quantity of your followers, but the quality of the engagement.

This past week I did a cull of those I follow and weeded out the folks who I’ve never engaged with, nor they with me. I stopped following those hit and run Twitter users – you know the type, they appear on your timeline, fill your feed with a rash of updates all at once and then disappear again until their next frenzied appearance, without ever really engaging.

My list of unfollows also included those tweeters who feel the need to retweet endless compliments about their services – I get it, people like you, but let me discover that for myself (in this case the polite thing to do is to thank the person who gives you the compliment in a DM or @user tweet and leave it there) and those who constantly importune all and sundry for retweets, shares and likes – if I like your content and it has value, I will happily reshare and comment on it without you having to ask me  (note: it is ok to ask for the occasional retweet or comment but only if you are sure it is something the other person will be genuinely interested in).

Now my list is a leaner one, but it is filled with people who I really learn something from and that I enjoy engaging with and who engage with me.  Sure, there are still some folks on my list who haven’t followed me, but I don’t think that not following someone is a good enough reason for me to unfollow them if their tweets have value for me. I don’t expect to be followed by everyone I follow. Equally if someone unfollows me, it is because our interests don’t match and they get no value from my tweets. That’s ok.

One last point, and I hope this doesn’t appear overly critical, but I really don’t care for those automated follow/unfollow tools. It feels like tweet-shaming when it calls out the names of those who have unfollowed you on Twitter. And I don’t get why you would want to broadcast how many people unfollowed you this week – as some automated services do on your behalf.  My advice is do it yourself – a robotic impersonal service cannot decide as well as you can what is valuable to you on Twitter.  There are some exceptions – a third part app like Commun.it will suggest names that you could consider unfollowing, based on their level of engagement. I click on the Twitter bio and if they haven’t tweeted in over 3 months, I tend to unfollow that account. 

How about you?  Do you feel obligated to follow someone because they have followed you? How do you determine who to follow on Twitter?

Posted in #HCSM

HealthCare On Pinterest

My latest SlideShare is based on an article I have written for HealthWorks Collective. There is a common misconception that Pinterest is only for women posting images of shoes, home decor ideas and recipes, but the examples I have chosen in this presentation clearly demonstrate the potential to leverage the site for healthcare marketing.
With over 70 million registered global users on Pinterest, and 83 billion monthly page views, the site drives more traffic to online publishers than Twitter, Linkedin and Reddit combined. According to a 2013 study done by ShareThis, it dominates all social sharing on iPads with 48.2% of all shares happening on Pinterest. According to the U.S. Department of Labor, women make approximately 80 percent of the health care decisions for their families today. Now combine this statistic with the same number of women on Pinterest – 80% and you can clearly see that this is a demographic healthcare need to tap into.
Posted in #HCSM

How Do Tech Savvy Physicians Use Health Technology And Social Media?

As physician practices become more comfortable in the social media sphere, their go-to preference for social media tools to attract patients is changing, according to a Digital Doctor  survey initiated by ZocDoc in 2013.

Digital-Doctor-Survey-ZocDoc-588x908

At A Glance:

  • Facebook is the most popular social media tool with half of respondents saying they had a Facebook page to attract clients.
  • 34 percent are using Google+
  • LinkedIn comes in third with 28 percent of doctors saying they had a presence on it.
  • 63 percent  allow patients to fill out medical forms online.
  • 62 percent have sent e-prescriptions.